MANAGED SERVICES

Consistent, Reliable, Resilient.

The systems that power your business, can experience the occasional hiccup. However, those interruptions should not get in the way of serving your clients.

When frequent technology challenges derail your staff from performing daily tasks it impacts the bottom line, morale and your reputation. All reasons why we recommend an ongoing Managed Services program, designed to maintain uptime and provide emergency support when issues arise.

Why Move to Managed Services?

The popularity of Managed Service plans has increased drastically within the past ten years. Due largely in part to cloud-based software adoption and the need for consistent connectivity for in-house and remote employees. With an added benefit of fixing the cost of IT support, moving away from the traditional hourly billing model. In which, IT providers were incentivized to wait until an emergency because they could bill at a higher hourly rate.

We believe that your IT provider is a partner to your business, one that should be pro-active and look to avoid issues before they become crises. Our comprehensive managed service programs include comprehensive monitoring and support for optimal, uninterrupted performance.

In a recent interview, we discuss the benefits of our managed service program with one of our longest-standing clients, Plavnicky Kinzel Makowski LLP.

PKM Case Study 600px
Case Study

Plavnicky Kinzel Makowski LLP

In a recent interview, we discuss the benefits of our managed service program with one of our longest-standing clients. As both their technology advisor and 24/7 support team they rely on our team for proactive support both remote and onsite support.

“By engaging 3545 Consulting not just for one-time projects but for ongoing support as the firm’s managed service provider PKM’s staff can focus on tending to clients not troubleshooting issues.”

— Elizabeth Joliet-Nimmons,
Plavnicky Kinzel Makowski LLP

Contact our engineering team to report an incident.