CASE STUDIES

3545 Consulting-Global’s Case Study Series

In our case study series, we share the stories of clients ranging from specialized projects to complete technology overhauls. Learn what motivated each group to make critical business investments and why 3545 Consulting-Global was their partner of choice.

Silverman Thompson Slutkin & White, LLC

Pirkey Barber PLLC

West Mermis PLLC

Hendershot Cowart P.C.

Ermer Law Group, PLLC

Plavnicky Kinzel Makowski LLP

Law Office of
Jim Zadeh, P.C.

Chilton Yambert
Porter LLP

Case Study

Silverman Thompson Slutkin & White, LLC

More and more law firms are discovering that their office server-based technologies can no longer adequately support a range of operational functions from case management to timekeeping & billing to accounting and document management. At the same time, doing the needed complete technology overhaul may seem like a daunting task and many firms may not know where to begin or which criteria are most important in deciding on the next technology to choose and implement. The law firm of Silverman Thompson Slutkin & White found themselves in just that position. Read how the firm quickly learned that the quality of their technology implementation provider was just as important as the quality of the technology platform they were implementing and how these two teams seamlessly worked together to execute a uniquely integrated cloud solution via an innovative tech partnership that was also uniquely customized for Silverman Thompson’s practice areas.

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Read the Silverman Thompson Slutkin & White, LLC Case Study and learn more about how our team can solve for the unknown in nearly any situation.

“3545 Consulting provided a major value-added service to the entire process. In terms of converting our data, providing training to our staff, and working with Zola Suite to customize a solution for us, 3545 Consulting hit the mark on all of these.”

— Andrew Slutkin, Senior Partner, Silverman Thompson Slutkin & White

Case Study

Pirkey Barber PLLC

Sudden transitions to remote or hybrid remote/on-site working environments can be highly-challenging, particularly for growing and mid-sized law firms. Having the ability to virtually access and retrieve critical case matter-related documents and files can actually become an operational “make or break” for firms, depending on their readiness to make the needed adjustments to successfully meet such challenges. One of our law firm clients discovered that there is, in fact, a formula of mutually-dependent elements for being able to effectively manage documents, data and information in the cloud, and if one is missing, results can be adversely impacted. Learn how 3545 Consulting helped Pirkey Barber not only leverage NetDocuments, one of the premier law firm cloud document management technologies today, but guide them on reinventing their document management processes and put in place a robust training process that put them in the best position to take full advantage of the NetDocuments platform.

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Read the Pirkey Barber PLLC Case Study and learn more about how our team can solve for the unknown in nearly any situation.

“I had several discussions with Nancy at 35*45 Consulting. I interviewed her, and basically, I put her through the wringer, and she answered all of my concerns and questions immediately and with great confidence.”

— Chawntal Louie, Pirkey Barber PLLC

Case Study

West Mermis PLLC

Compromised IT security can be devastating for smaller law firms. For one of our award-winning clients, we quickly migrated their document management system to the cloud after experiencing an incident where all their server-based confidential files and docs were vulnerable to theft. Now, they have come to depend on us for all their IT support needs and recognize why it’s important to work with legal technology specialists. With our technology expertise, we’re helping this smaller firm continue to win awards as well as new clients from larger competitors.

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Read the West Mermis PLLC Case Study and learn more about how our team can solve for the unknown in nearly any situation.

“3545 demonstrated that not only are they responsive, but they are experts. They have people who can address more than just basic IT issues but the in-depth challenges. Under the managed service program offered by 3545, I don’t have to deal with all the IT issues. It’s been definitely less headache for me.”

— Missy Lonergan, West Mermis PLLC

Case Study

Hendershot Cowart P.C.

Inability to quickly access firm knowledge and expertise via IT system-stored documents and files can create major productivity problems. It can be significantly worse during a pandemic when attorneys and staff are working completely remotely. For one client, standard S-drives to get the information they needed were no longer working, so we moved them to the NetDocuments cloud-based system just in the nick of time when COVID-19 hit. Now they have a new, secure easy to use cloud document retrieval and workflow management platform that lets them stay on top as a leader in health and medical law.

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Read the Hendershot Cowart Case Study and learn more about how our team can solve for the unknown in nearly any situation.

More than expert in NetDocuments and other leading legal technology software and cloud-based platforms, 35*45 was able to provide guidance on best practices and completed the project and follow-on training for Hendershot Cowart in under three months.

— Carrie Engerrand, Hendershot Cowart

Case Study

Ermer Law Group, PLLC

When a large client changed to a different technology platform, Ermer Law Group called on the engineering expertise of the 35*45 Consulting team. Their dedication to building a custom application not only solved the problem but strengthened the relationship with the client.

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Read the Ermer Law Group, PLLC Case Study and learn more about how our team can solve for the unknown in nearly any situation.

“The 3545 Team took interest and ownership in solving the problem. They were great to work with and knew the right questions to ask of us and our client to get the job done.”

— Jason Suter, Ermer Law Group

Case Study

Plavnicky Kinzel Makowski LLP

In a recent interview, we discuss the benefits of our managed service program with one of our longest-standing clients. As both their technology advisor and 24/7 support team they rely on our team for proactive support both remote and onsite support.

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Read the Plavnicky Kinzel Makowski LLP Case Study and learn more about how our team can solve for the unknown in nearly any situation.

“By engaging 3545 Consulting not just for one-time projects but for ongoing support as the firm’s managed service provider PKM’s staff can focus on tending to clients not troubleshooting issues.”

— Elizabeth Joliet-Nimmons, Plavnicky Kinzel Makowski LLP

Case Study

Law Office of Jim Zadeh, P.C.

In his quest for the best technology for his law firm, solo attorney Jim Zadeh worked with the 3545 Consulting Global Team since he founded his practice in 2002. After years of running on premise-based software, the decision was made to move to the cloud. A successful transition that has helped his team automate much of their Personal Injury casework.

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Read the Law Office of Jim Zadeh, P.C. Case Study and learn more about how our team can solve for the unknown in nearly any situation.

“The end result is that we have been able to achieve a highly automated practice. From the time the potential new client calls until the time the checks go out, every step, task, document, and dollar are accounted for in our system.”

— Jim Zadeh, Law Office of Jim Zadeh, P.C.

Case Study

Chilton Yambert Porter LLP

For Chilton Yambert Porter, delivering exceptional client service goes beyond good lawyering. When a robust and growing firm like Chilton is ready to invest in new technology, the selection of products must align with their mission of providing extraordinary legal representation and delivering extraordinary results.

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Read the Chilton Yambert Porter LLP Case Study and learn more about how our team can solve for the unknown in nearly any situation.

“35*45 ensured that the technology delivered the benefits envisioned by the firm, that the end-users were properly trained and supported and that there was continued adoption.”

— Rachel White, Billing Manager, Chilton Yambert Porter LLP

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